OUR POLICIES
Please find detailed information and guidelines on our shipping and returns policies. We've got you covered with clear and concise explanations to ensure a hassle-free shopping experience.
Free same day local delivery in Miami, FL to qualifying zip codes for orders placed by 3pm Monday through Friday.
Eligible Miami Zip Codes: 33129, 33133, 33134, 33135, 33143, 34145, 33146, 33155, 33156, 33158, 33165, 33173, 33176, 33183.
Orders are processed Monday through Friday, excluding holidays. Orders received on weekdays after 3pm EST, on weekend days, or on holidays will begin processing the next business day.
Free domestic shipping for orders over $75.
Shop LX offers four types of shipping options for delivery within the United States. At this time, we are unable to ship to P.O. boxes, APO addresses or US territories. All packages are shipped via UPS and USPS and we offer the following shipping options:
Ground 3 Day, Select 2nd Day, Air Next Day, Air Same Day & Local Delivery
To track your shipment via UPS or USPS, refer to your order confirmation email for the tracking number; then simply enter your tracking number on the UPS website at www.ups.com to track your order shipment or on the USPS website at USPS.COM.
The following Return Policy only applies to online purchases made through www.shoplx.com. Online purchases may only be returned directly to shoplx.com. Please read our return policy below.
1. NO REFUNDS. Website store credit only. Returns can only be made in the form of a store credit. You will be emailed with a specific coupon code that does not expire. The amount can be redeemed at checkout. Returns must be made within 14 day of receiving your package. At this time we will not provide a return label. Merchandise must be unworn with original tags attached and sanitary liner (for swimwear) intact and must be accompanied by the original return form.
2. FINAL SALES: All sales of Gift cards, e-gift certificates, jewelry, lingerie, accessories and items marked as discounted/sale are final. FINAL SALE items cannot be returned for exchange, credit, or refunds.
Returns are accepted within 14 days, from the date the items were received. You may return for a store credit, by shipping back your tagged and unworn merchandise, within 14 days to:
SHOPLX, INC. 4866 SW 72 Avenue, Miami, FL 33155.
At this time, prepaid return labels are not available. Return shipping is non-refundable.
Returns for Online Purchases made with Gift Cards or Store Credits:
Orders that have been exchanged or purchased with store credit are FINAL.
Refunds can only be made in the form of a store credit. You will be emailed with a specific coupon code that does not expire. The amount can be redeemed at checkout.
For further assistance, don't hestitate to contact us.